Contrary to popular belief, delivering excellent customer service is not a natural ability that most people are born with. Most untrained individuals and even those who have been working in a customer service environment for many years, don’t understand the principles behind customer service excellence and how to provide a world-class experience for their company’s customers.
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These courses are intended as guidelines. Speak to your guidance counsellor to see what courses are offered at your school.
The Director of Student Services will first want get to know who you are, and seek to understand your past employment and educational history and learn more about your future career goals. Based on this discussion the school will be better equipped to provide you with their recommendations for program options that may be a good fit for you. There may be additional admissions requirements you must meet prior to your acceptance into this program. Please contact the school for information. |
* We make every attempt to provide accurate information on prerequisites, programs, and tuition. However, this information is subject to change without notice and we highly recommend that you contact the school to confirm important information before applying.