This program offers individuals the opportunity to acquire the skills required by companies that specialize in customer service and sales. The program develops general business and professional skills in students, as well as skills specific to sales, customer service, and support roles.This program provides students with: a foundation in basic principles of a business, retail, or call center environment, including current computer applications, marketing, and sales; professional skills in high demand from employers, including teamwork, communication, customer service, and problem-solving skills; and proficiency in key Microsoft Office applications.
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These courses are intended as guidelines. Speak to your guidance counsellor to see what courses are offered at your school.
Applicants are required to have a British Columbia Secondary School Diploma or equivalent with prior education in English at grade 10 level or higher, OR be mature students who pass an entrance evaluation demonstrating sufficient ability (i.e., English comprehension and math skills) to undertake the program. |
| Test Scores: | - International English Language Testing System (academic or immigration) [min. 5.5]
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| Application Notes : | All applicants must demonstrate English proficiency through one of the above requirements or through an English language assessment (IELTS 5.5 or equivalent).
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* We make every attempt to provide accurate information on prerequisites, programs, and tuition. However, this information is subject to change without notice and we highly recommend that you contact the school to confirm important information before applying.