In this practical hands-on program, learners will acquire a broad range of tourism and hospitality knowledge coupled with industry specific competency training that will prepare graduates for a career in the competitive tourism and hospitality sector.
A glimpse into what you will learn...
- Develop strong interpersonal skills and presentation techniques
- An understanding of the tourism and hospitality industry on a global scale
- Hotel Front Office Operations and its key relationship to all hotel departments
- The efficient handling of hotel reservations from check-in to check-out
- Understanding and assessment of Food and Beverage procedures
- Workplace health and safety including food preparation quality standards
- Financial statement basics plus hotel management accounting techniques
- Appropriate professional etiquette and cross-cultural understanding to deliver exemplary customer service
- Effective Negotiation and Conflict management techniques
Some roles you could consider pursuing after you finish the program include:
- Hotel front desk clerk
- Guest services agent: hotel
- Travel Councillor
- Night clerk
- Room clerk
- Travel agent
- Travel consultant
- Food service agent/consultant
- Event and Meeting organizer
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These courses are intended as guidelines. Speak to your guidance counsellor to see what courses are offered at your school.
Admission Requirements:
- Good command of English language
- High school diploma or equivalent from an approved government of applicant's home country, or applicant is minimum 19 years of age
- Students are required to bring their own computers to class
Applicant must attain one of the following English language requirements:
- Successful completion of CCTB EAP (English for Academic Purposes) Level 3 or
- Have the required IELTS 5.0 score or equivalent or
- Pass the CCTB English Assessment (Written onsite or online with exam proctor)
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* We make every attempt to provide accurate information on prerequisites, programs, and tuition. However, this information is subject to change without notice and we highly recommend that you contact the school to confirm important information before applying.