| In this intensive 30-week diploma program, students learn the technical, telecommunications, and interpersonal skills to provide effective and efficient computer-related customer support in a call centre work environment. Graduates of this program can expect to find employment in call centres for all types of private and public organizations that rely on computer technology to perform daily business operations. Graduates will be particularly valued in organizations that depend on converged technologies. |
These courses are intended as guidelines. Speak to your guidance counsellor to see what courses are offered at your school.
A high school diploma or equivalent is required. |
* We make every attempt to provide accurate information on prerequisites, programs, and tuition. However, this information is subject to change without notice and we highly recommend that you contact the school to confirm important information before applying.