Are you an organized individual with excellent customer service skills who loves to work in a fast paced environment? The Medical Office Assistant program may be the right choice for you. The growing need for medical and dental services by an aging population combined with a strong government focus on improving access to healthcare in Ontario is fuelling demand for trained and knowledgeable Medical Office Assistants.
The Medical Office Assistant (MOA) Diploma program is designed to provide our students with the medical, clerical, and communication skills necessary to start a career as a member of the health care team in a medical or dental office. The four week practical placement combined with the 29 week classroom instruction ensures our students graduate with confidence and a familiarity with the use of medical terminology, office procedures, microcomputer applications, customer service and related skills. In the MOA program, all of the aspects of a busy office are addressed including: scheduling and confirming medical appointments, filing, telephone protocol, letter writing, business communications, confidentiality and legal aspects, records and inventory management, handling mail and Ministry of Health billing. Students learn: patient registration, how to take family history, medical history and patient history, the various body systems and how they function, and medical terms including those related to diagnosis and treatment. Students also learn how to initiate procedural set ups including patient preparation, how to perform diagnostic procedures, and how to collect patient specimens. A portion of the course addresses administration of a dental office including dental office procedures. Students will learn both Accuro, the number one single platform electronic medical record (EMR) system used in Canada, and AbleDent, the software of choice for dental offices.
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These courses are intended as guidelines. Speak to your guidance counsellor to see what courses are offered at your school.
Applicants are required to have an Ontario Secondary School Diploma or the equivalent, or if 18 years of age or over, you may apply as a mature student and write an entrance exam. |
| Additional Admission Requirements: | Applicants must: be a Canadian Citizen, Permanent Resident or have Immigration approval; have an assessment Interview to determine suitability for the MOA program; and have a medical report including current immunizations is required for placement. Applicants must have a positive attitude and genuinely like working with people. |
* We make every attempt to provide accurate information on prerequisites, programs, and tuition. However, this information is subject to change without notice and we highly recommend that you contact the school to confirm important information before applying.