Grade Learning Centres

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Customer Service

Grade Learning Centres

Degree:Diploma
Field of Study:Customer Service Support/Call Center/Teleservice Operation
Length:6 Week(s)
Careers:Customer Service, Information and Related ClerksTelephone OperatorsOther Customer and Information Services Representatives

Description:

As a graduate of our fast-track 6-week Customer Service Diploma program, you’ll learn the finer points of professionalism, customer service and basic computing. You’ll gain an understanding of how to identify company objectives, set sales goals and be a productive and contributing member of the service team. Graduates of our program are equipped with the skills to handle a multitude of positions within the customer service industry.

Prerequisites:

These courses are intended as guidelines. Speak to your guidance counsellor to see what courses are offered at your school.
    * Ontario Secondary School Diploma or equivalent
    * Minimum 18 years of age
    * Successful admissions interview

    * We make every attempt to provide accurate information on prerequisites, programs, and tuition. However, this information is subject to change without notice and we highly recommend that you contact the school to confirm important information before applying.

    Modified on July 23, 2012