As you answer the phone, you hear a distressed parent on the other end. Given that their child has been suffering from inner ear pain, they need to make an appointment with the doctor. As a Medical Assistant/Office Administrator (MOA), you calmly communicate with the parent, coupled with collecting the necessary information to book an appointment. In addition to booking the appointment, you reassure the parent their child will be happy and healthy again in no time.
MOA professionals are responsible for ensuring the smooth operation of an office. As well as ensuring the clear, efficient communication between patients, physicians and other medical professionals, MOA’s manage the day to day operations of their clinic or unit.
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These courses are intended as guidelines. Speak to your guidance counsellor to see what courses are offered at your school.
Students looking to enroll in our Medical Office Administration program must have: an Ontario High school diploma or equivalent OR have Mature students status (18 years old and over); successful completion of the Wonderlic test; a clean criminal record and vulnerable sector screening check; and an Immunization record as per the program requirement. |
* We make every attempt to provide accurate information on prerequisites, programs, and tuition. However, this information is subject to change without notice and we highly recommend that you contact the school to confirm important information before applying.