The Help Desk Support Analyst Diploma program provides students with the skills and knowledge to support users of computer systems and software applications. The student will be provided with in-depth knowledge on evaluating, configuring, and troubleshooting communications hardware, software, and operating systems. The program prepares students for the following industry certification exams: CompTIA A+, and MCITP Enterprise Desktop Support Technician on Windows 7.
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These courses are intended as guidelines. Speak to your guidance counsellor to see what courses are offered at your school.
Grade 12 or equivalent or mature student status and a passing grade on the admissions test.
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* We make every attempt to provide accurate information on prerequisites, programs, and tuition. However, this information is subject to change without notice and we highly recommend that you contact the school to confirm important information before applying.