The Call Centre Customer Representative Diploma program offers students the opportunity to acquire the skills required by many companies that specialize in customer service and outbound marketing services, and to provide skills to facilitate promotions in their chosen profession. This program provides graduates with the necessary skills to answer enquiries and provide information regarding an establishment’s goods, services, and policies, and to provide excellent customer service when receiving orders or payments and processing requests for services.
|
These courses are intended as guidelines. Speak to your guidance counsellor to see what courses are offered at your school.
Grade 12 or equivalent or mature student status and a passing grade on the admissions test.
|
* We make every attempt to provide accurate information on prerequisites, programs, and tuition. However, this information is subject to change without notice and we highly recommend that you contact the school to confirm important information before applying.