To work in these occupations you may need a high school diploma. To be a maître d'hôtel, host or hostess, you usually need several weeks' on-the-job training. To be a maître d'hôtel, you need experience as a formal or captain waiter or waitress, or other food service experience. To be a waiter or waitress, you may need on-the-job training. Formal waiters and waitresses may require college or vocational school courses. To be a wine steward, you may need courses in wine selection and service or experience as a formal or captain waiter or waitress. Many recent entrants have a high school diploma, and almost 3 in 10 have a trade/vocational certificate or community college diploma.

High School Diploma
Certificate
Diploma

Dealing with the public
Customer service
Retail work

Business English
Math
Family Studies (Home Economics)