These statistics cover the career grouping of Finance and Insurance Clerks (NOC 143), which includes Banking, Insurance and Other Financial Clerks.

The majority of workers are employed in the finance and insurance industry (98%).

According to the Labour Force Survey (2009), 69% of workers in this occupation worked full-time, compared to the average of 81% for all occupations.

Women represented 83% of workers in this occupation, compared to the average of 48% for all occupations.

This occupation (Customer Service Representatives - Financial Services) is part of a larger group called Finance and Insurance Clerks (NOC 143). According to the Labour Force Survey (2009), the unionization rate for this group was 19%, while the unionization rate for all occupations was 31%.