These statistics are for the career group Library, Correspondence and Related Information Clerks (NOC 145), which includes Customer Service and Information Clerks.

Workers are employed in the following industries: Administrative and support, waste management and remediation services (23%), Information and cultural industries (13%), Wholesale trade (11%), Retail trade (11%), Manufacturing (9%), Public administration (8%).

According to the Labour Force Survey (2009), 84% of workers in this occupation worked full-time, compared to the average of 81% for all occupations.

Women represented 67% of workers in this occupation, compared to the average of 48% for all occupations.

This occupation (Customer Service, Information and Related Clerks) is part of a larger group called Library, Correspondence and Related Information Clerks (NOC 145). According to the Labour Force Survey (2009), the unionization rate for this group was 27%, while the unionization rate for all occupations was 31%.